Production Support

Enhance flow of service and improve quality
In today’s 24/7 business environment, application failure or unexpected downtime can frustrate end users and directly impact your bottom line. As budgets shrink and application environments grow more complex, it pays to have an experienced IT strategy partner who can specialize in application development and application support. Wissen manages mission-critical applications support for some of the world’s most successful companies. We’ve built engineering centers of excellence around Java, Microsoft, and other mission-critical software platforms. We have years of experience enhancing application stability, lowering support costs, reducing the total cost of ownership, and steering companies like yours towards continuous service and quality improvements. Our production support engagements go through the following four stages:

Due diligence
Study the existing systems, prepare baselines and provide estimates

Transition
Transferring knowledge, shadowing teams, and moving to a steady state

Improve and transform
Productivity improvements, building assets, tools, and frameworks

Continuous improvement
Optimizing the processes and implementation of transformational ideas

Genesis
Wissen Technology, a specialized technology company that delivers high-end consulting for organizations, is proud to join the Partner Program of Genesis Global.

Deccan Herald
The Wissen football team scored a remarkable victory over IQVIA by four goals to nil in the finals on Sunday, becoming the NICE DH Cup 2022 champions.

FYI9
The rise of 5G, the wide adoption of microservices, and the increasing demand for elevated user experiences are driving serverless and edge adoption.