Production Support

Managed Services - Service

production support | production improvement

Production Support

Enhance flow of service and improve quality

In today’s 24/7 business environment, application failure or unexpected downtime can frustrate end users and directly impact your bottom line. As budgets shrink and application environments grow more complex, it pays to have an experienced IT strategy partner who can specialize in application development and application support. Wissen manages mission-critical applications support for some of the world’s most successful companies. We’ve built engineering centers of excellence around Java, Microsoft, and other mission-critical software platforms. We have years of experience enhancing application stability, lowering support costs, reducing the total cost of ownership, and steering companies like yours towards continuous service and quality improvements. Our production support engagements go through the following four stages:

production support | production improvement

Due diligence

Study the existing systems, prepare baselines and provide estimates

production support | production improvement


Transferring knowledge, shadowing teams, and moving to a steady state

production support | production improvement

Improve and transform

Productivity improvements, building assets, tools, and frameworks

production support | production improvement

Continuous improvement

Optimizing the processes and implementation of transformational ideas


Wissen Technology, a specialized technology company that delivers high-end consulting for organizations, is proud to join the Partner Program of Genesis Global.

Deccan Herald

The Wissen football team scored a remarkable victory over IQVIA by four goals to nil in the finals on Sunday, becoming the NICE DH Cup 2022 champions.


The rise of 5G, the wide adoption of microservices, and the increasing demand for elevated user experiences are driving serverless and edge adoption.