SERVICENOW

Wissen specializes in IT services management (ITSM) and IT operations management (ITOM) using ServiceNow platform. Our ServiceNow offerings cater to  IT, human resources, security, customer service, software development, facilities, field service, marketing, finance and legal enterprise needs. Our ServiceNow consultants will:

  • Help you transform your IT organization –
  • Align business service workflow across the organization
  • Deliver IT service management processes and capabilities
  • Create Now Platform to develop custom applications

Expertise

Our expertise in ServiceNow platform will enable us to offer the following services:

  • IT Transformation
  • ServiceNow Systems Integration
  • Orchestrated custom Onboarding Services
  • Enterprise Service Management
  • IT Service Management
  • IT Operations Management
  • Service Portal
  • Platform Core
  • Performance Analytics
  • Incident Management
  • Problem Management
  • Implementation Services
  • Custom development
  • Ongoing support and maintenance

Backend Application Engineering

It is extremely critical for any application to have a very solid and well architected backend system. Wissen boasts of world class capabilities in building scalable, robust, integrated and highly secure distributed enterprise applications with high throughput and low latency. Our best-in-class technology experts have deep knowledge of the Java technology stack and insights into the  NoSQL landscape and emerging computing platforms such as spark. We leverage Agile and Continuous Delivery practices to ensure on-time and high quality delivery.

Mobility

A growing number of application users are on various mobile platforms. Wissen has specialist designers who can put together highly efficient and effective UX designs, as well as expert technologists who can engineer mobile apps – both native and hybrid. Our consultants have built solutions that work seamlessly across devices, with highly responsive interfaces.

Analytics

Wissen believes that every application is going to be an intelligent application. We provide clients with expert guidance and roadmap to attain maturity with the technologies and processes. We help client navigate from Experiments and Proof of Concepts, to a place where standards are set, processes deployed across the firm and value is continuously delivered and there is continuous improvement. We provide solutions in areas like Big Data Analytics, Natural Language Processing and Fraud Analysis among others. The capabilities include

  • Data Management (using tools like Redshift, Hana, Google Bigquery, Vertica, Greenplum, MongoDB (NoSQL), SQL Azure, Hadoop, Apache Spark)
  • Analytics (R, Julia, SAS, TensorFlow, Mahout, Scikit, NLTK, Lucene)
  • Decisions (CPLEX, Gurobi, Matlab, Maple, Mathematica)

PROJECTS