About Client
A Top Tier International Trading Firm
Business Need/Case
The need from the client was to partner with an established ETRM consultancy firm to provide application support across its Business Units for its ETRM application.
Consulting Delivery
- Provided business process support for each of the modules of their ETRM application, application support for various applications and systems. Modules include but not limited to:
- Pricing Management
- Settlement and Invoicing
- Securitization
- Front office
- Design and implementation on new feature to incorporate business process changes
- Reactive resolutions of production and UAT issues within stipulated time.
Team Profile
Typical engineering/MBA background with expertise in commodity trading backed by skills in data analysis, data modelling and agile. Soft skills include strong communication, attention to detail and collaborative approach.
Benefit/Impact
The cost-effective remote solution leveraged by wider talent pool and strong remote engagement, helped in improving system reliability leading to better adoption of new features