With ‘Intelligence’ Everywhere, Why Should ‘Search’ Miss Out?
Most industries today are well-aware of the potential benefits of technologies such as Artificial Intelligence and Machine Learning.
As the digital transformation drive increases across industries, and more organizations look towards modernizing their operations, ‘Intelligent Search’ is fast emerging as a business necessity.
What is ‘Intelligent Search’?
Almost 80% of all enterprise data is unstructured and is scattered in the form of emails, text documents, social media posts, queries, customer reviews, support requests, images. Most of this data contains valuable information that needs fast and easy access. However, the traditional search tools that are keyword dependent and are unable to discover relevant information in the ever-increasing unstructured data.
This challenge can be solved using Natural Language Processing (NLP). NLP, an AI technique that translates human communication to make it coherent to a computer in the same way that it would be to another human, enables us to deliver ‘Intelligent Search’.
Intelligent Search can be considered the ‘next generation’ of enterprise search. Instead of relying on simple statistics or keywords, Intelligent Search uses AI and ML to help people improve their search accuracy and makes the search more cognitive.
With only keywords, it is challenging to find meaning inherent in a query, and the precision yield of such results is low. But AI changes the search game and makes the search more ‘intelligent’ by facilitating the understanding of grammatical and ungrammatical questions as well as understanding periods queries.
Benefits of Intelligent Search
Using Intelligent Search allows enterprise users to:
Conduct targeted search and perform paragraph-level scoring
Identify events and relations to unstructured data and convert it into triples form
Filter documents faster and with more accuracy based on time expressions in the query
Get high-quality search results even with grammatically incorrect queries
Get exact data from document tables
Identify semantically and syntactically similar token and entities automatically
Perform searches on ontological entities using domain-specific knowledge graphs
Organizations can leverage advanced cognitive search features to comprehend human language and extract meaningful information across any knowledge base.
Intelligent Search facilities deeper comprehension of search and semantics that helps users discover the relevant data necessary for their business activities.
Machine Learning and Artificial Intelligence should be use-case specific for these investments to deliver an RoI. However, developing a solution internally can be an uphill task for reasons such as lack of domain knowledge, technical expertise, and modern solution-designing experience.
Good to use, plug-and-play solutions are the ideal choice in this case.
To assuage this challenge, we have used our domain, technological and solutions expertise and developed an ML-based accelerator that helps enterprises leverage the benefits of Intelligent Search.
Using this accelerator, organizations can discover documents specific to a topic and pinpoint the most relevant paragraph for a given query.
Our Intelligent Search accelerator is powered by NLP, Semantic search, and ML techniques and provides semantic information from documents. It also conducts the ‘search’ function by putting the ‘context’ of the question to work.
Using Wissen’s Intelligent Search accelerator, organizations can –
Easily scan through large and voluminous reports and get the most relevant results for questions
Gain robust and extensive text pre-processing capabilities to produce a deeply enriched version of the input. It also converts unstructured data from free form text, HTML documents, images, and tables into intermediate form and stores it as triples
Leverage lexical analysis, linguistic and semantic analysis on documents and queries, and paragraph relevance scoring for relevant search output
Boost relevance score by employing hierarchical properties of the document text
Link unstructured data with both internal and external structured data to drive powerful analysis
Get exact data from document tables even if the document is an image
Access context-aware entity extraction
Key Features of the Intelligent Search Accelerator
Some of the key features include-
Ability to easily integrate with the organization’s Contract Management Systems and capably scan legal documents for specific clauses
Easy integration with a chatbot search to generate a relevant history of data already present on the website
High scalability and ability to be integrated on the cloud and scaled dynamically with ease
No dependency on manually labeled data in the accelerator
Seamless integration with the client’s infrastructure (both on-premise and cloud)
The accelerator has been developed and designed keeping in mind the imperatives of engineering that go into designing highly scalable digital solutions. Our expertise in working with unstructured and semi-structured data from multiple sources and formats and our domain and technology expertise has ensured that this solution can be implemented enterprise-wide on the latest technology stack.
If you feel your organization could benefit from adding ‘intelligence’ to the ‘search’ functionality, connect with us at firstname.lastname@example.org
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