Will Desktop as A Service (DaaS) be the Future?




Wissen Team


July 2, 2024

The operational advantages of leveraging cloud services for all computing needs are now fast changing the way enterprises equip their employees with computing power. 

As workloads shift to the cloud, so do the computing resources needed to process them. Desktop-as-a-Service (DaaS) is becoming a pivotal tool for enterprises to achieve digital supremacy internally. 

Studies estimate that the global market for DaaS will exceed USD 17.8 billion by 2029. 

Let us explore the key reasons why DaaS is hailed as the future of enterprise computing:

Unified management and control

Enterprises have long struggled to get a grip on managing end-user computing infrastructure, especially since the pandemic forced large-scale remote work. DaaS solves the challenge by seamlessly bringing hundreds or thousands of end-user computing devices into a centralized cloud-based management console. 

Be it enforcing policies, upgrading software or hardware configurations, integrating new memory or security credentials, DaaS offers a unified management and control ecosystem for any modern digital workforce. The pain of desk support or service support from the IT team for configuring every end-computing PC can be monumental as the number of users increases. When DaaS is brought into the picture, support services can be streamlined and offered centrally. It becomes easier to replicate best practices across different departments for PC configurations as every change or rectification is done centrally and accessible to the IT department.

Scalable performance

A cloud workstation setup offers nearly unparalleled scalability for performance and computing power. This empowers end-users having dynamic needs to easily access the necessary high-performance configuration virtually for their work roles. 

For example, a video editor may require a computing infrastructure with large memory and graphical configurations. When DaaS is leveraged in the enterprise, the IT team can simply scale the video editor’s computing infrastructure to match the demand of their respective workloads. In the traditional setup, it would have required manual configuration of the user’s desktop by supplementing additional RAM or graphical memory cards. With DaaS, it happens in a matter of seconds with a few clicks. 

When employees get their desired levels of infrastructure performance irrespective of where they are located, it makes them happier and more productive. Ultimately the scalable infrastructure contributes to better results from the business.

Cost advantage

If we were to take the example in the previous point, a video editor in the traditional sense would require nearly USD 10000 worth of computing infrastructure to get along with their work and this is just the beginning. As workloads rise and newer graphical capabilities become market-relevant, enterprises need to replace or supplement every individual PC with the necessary hardware components. Over a period and with thousands of employees with high-demanding computing workloads, this saga could prove to be a very expensive affair. 

The most intriguing and challenging part of this scenario is that the workload may be dynamic, and the designer or video editor may require peak infrastructure power only for a short period of time like a month or a few weeks. The expensive hardware sits idle for the rest of the time. DaaS allows the IT team to dial-up or dial-down the cloud capacity depending on usage requirements. This brings down running expenses significantly and eliminates the need for capital expenditure on upgrading individual PCs every year or frequently.

Better resource sharing and utilization

DaaS eliminates complexity in managing a large network of cloud PCs that can be allocated to employees residing anywhere in the world. With better control over every individual cloud configuration, it becomes easier for the enterprise to promote meaningful utilization of computing resources. 

Businesses can subscribe to a fixed number of cloud PCs and then help allocate their usage to different employees based on their working hours or shifts without the need to buy expensive high-configuration machines for all employees in every shift. This results in better utilization and resource sharing, which is essential for keeping costs under control and leveraging maximum ROI from their cloud investments.

Improved endpoint observability

In the traditional PC environment for employees, there is very limited knowledge about the real-time performance of computing devices. This is true from both performance and security aspects. Only when end-users observe a deviation in normal behavior, and only when they alert the IT team, does the issue get attention from experts. With DaaS, all end-user computing infrastructure gets connected to the centralized enterprise IT control panel. Any changed behavior in any cloud PC is channeled in real-time to the control center and remedial measures can be initiated instantaneously. The IT team gets better control over the type of software being leveraged across different cloud PCs connected to the enterprise’s core networks. 

DaaS allows seamless leverage of advanced threat intelligence across cloud PCs to mitigate any endpoint security threats which would have gone unnoticed in traditional disconnected desktop PCs that use VPN or other legacy VDI measures to connect to enterprise networks.  

The increased thrust put by the pandemic on businesses to leverage more cloud services along with distributed workforce will be a driving force behind the rapid adoption of DaaS in the workplace. From better resource management to secure infrastructure, the advantages DaaS brings in for enterprises cannot be ignored. However, enterprises require a strategic roadmap to eventually enable better DaaS adoption within their different departments. Every business is unique and may have different needs that must be considered when selecting a DaaS solution. 

This is where our consultants can help bring a competitive advantage. Get in touch with us to know more.