SALESFORCE

Wissen has partnered with Salesforce.com and Salesforce eco-system partner Vlocity, to help us which keeps us to stay updated with the latest technologies as well as innovations in the domain. We have implementations carried out in sales cloud, service cloud, marketing cloud, community cloud, lightning transformation, CPQ and Order Management across various industries like Telecom, Health Insurance, Retail, Banking and many more. We have strong expertise in Salesforce and Vlocity domain with certified developers.Whether you are looking to start your process from scratch or migrate your business process from legacy systems to Salesforce CRM then you are at the right place.

Implementation Services

  • Assessment and Advisory: Review existing implementations, Salesforce best practices; review and evaluate existing and appropriate AppExchange products
  • Development and Implementation: Implementation of various CRM solutions, building custom applications, and enhancing existing implementations
  • Application Administration: User management, organizational setup and policies, security protocols, and data migration
  • Support and Maintenance: Continuous application support, knowledge management, maintenance, and execution of change requests
  • Quality Assurance: Establish testing strategy, create testing plan, build manual and automated test cases, execute functional, performance, and regression tests.

Application Integration

Our Salesforce experts specialize in connecting all types of cloud-based solutions, legacy applications, and external databases with Salesforce. Our application integration services broadly cover:

  • Connecting through custom adapters and integration platforms: Design and develop custom integration solutions that help in connecting 3rd party with Salesforce via  a highly flexible and extendable connectors available with all popular integration platforms such as MuleSoft, Informatica, Tibco
  • Connecting using API based micro services: Leverage Salesforce platform capabilities to design and build custom integration web services to enable end-to-end business process automation

Application Lifecycle Management(ALM)

Our ALM services cover the following:

    • Organizational assessment and optimization: Review existing Salesforce implementations and provide recommendations and improvement roadmaps based on industry best practices
    • Organizational consolidation: Assess and recommend ORG consolidation approach for multi-ORG environments
    • DevOps solution: Help customer move upwards on the ALM maturity scale via investing in continuous integration and continuous delivery for their Salesforce development team.

Lightning Transformation

The Salesforce Lightning is a completely new user experience introduced by Salesforce for all its products. The new design uses a tailored component-based framework to extend its user experience to all type of devices, making the native platform device-agnostic. All Salesforce customers are rapidly moving toward adapting this new lightning platform to empower their users to be more productive. Our Lightning transformation services broadly cover:

  • Assessment and migration assistance services for the existing Salesforce implementations to upgrade from Classic to Lightning experience
  • Application development providing complete end-to-end implementation services for new solutions and applications using the Lightning component framework

Configure-Price-Quote

Salesforce Quote-To-Cash (CPQ) allows businesses the ability to delivery sales quotes, contracts, and invoices accurately and easily, thereby helping to improve delivery of the product of choice and faster fulfillment, all contained within the Salesforce platform. Some of the strengths of Salesforce CPQ are:

  • Solution built on the Salesforce data model
  • Speed and flexibility
  • Works with Salesforce standard objects (with custom CPQ fields created)
  • Point and click solution that can be customized
  • Ease of implementation

PROJECTS