CASE STUDY : SIMPLIFIED CAR SERVICING AND MAINTENANCE THROUGH MOBILE BASED APP

Business Need

A reputed car manufacturer wanted to leverage mobile technology to enable its customers in getting their cars serviced in a simplified manner.

Solution

An app compatible with both android and IOS app has been developed. It enables the customers to store their car information including fuel details, car past history, and PUC due date etc. along with insurance details, driving license details, and emergency contact numbers.  The app provides the customers with the following:

  • Viewing the required car details as and when required
  • Viewing the various available services
  • Estimating the cost of available services using the service estimator and dent  estimator etc. that are inbuilt in the app
  • Viewing the entire car service history
  • Locating the nearest service center
  • Booking car service etc. among others

Benefits

  • Streamlined car servicing
  • Increased customer satisfaction