Case study : Business consulting outsourcing


Case Studies


Wissen Team


July 10, 2023

About Client

A Top Tier International Trading Firm

Business Need/Case

The need from the client was to partner with an established ETRM consultancy firm to provide application support across its Business Units for its ETRM application.

Consulting Delivery

  • Provided business process support for each of the modules of their ETRM application, application support for various applications and systems. Modules include but not limited to:
  1. Pricing Management
  2. Settlement and Invoicing
  3. Securitization
  4. Front office
  • Design and implementation on new feature to incorporate business process changes
  • Reactive resolutions of production and UAT issues within stipulated time.

Team Profile

Typical  engineering/MBA background with expertise in commodity trading backed by skills in data analysis, data modelling and agile. Soft skills include strong communication, attention to detail and collaborative approach.


The cost-effective remote solution leveraged by wider talent pool and strong remote engagement, helped in improving system reliability leading to better adoption of new features