A Top Tier International Trading Firm
The need from the client was to partner with an established ETRM consultancy firm to provide application support across its Business Units for its ETRM application.
- Provided business process support for each of the modules of their ETRM application, application support for various applications and systems. Modules include but not limited to:
- Pricing Management
- Settlement and Invoicing
- Front office
- Design and implementation on new feature to incorporate business process changes
- Reactive resolutions of production and UAT issues within stipulated time.
Typical engineering/MBA background with expertise in commodity trading backed by skills in data analysis, data modelling and agile. Soft skills include strong communication, attention to detail and collaborative approach.
The cost-effective remote solution leveraged by wider talent pool and strong remote engagement, helped in improving system reliability leading to better adoption of new features