Case study : Business consulting outsourcing

Category

Case Studies

Author

Wissen Team

Date

November 28, 2022

Case study : Business consulting outsourcing

About Client

A Top Tier International Trading Firm

Business Need/Case

The need from the client was to partner with an established ETRM consultancy firm to provide application support across its Business Units for its ETRM application.

Consulting Delivery

  • Provided business process support for each of the modules of their ETRM application, application support for various applications and systems. Modules include but not limited to:
  1. Pricing Management
  2. Settlement and Invoicing
  3. Securitization
  4. Front office
  • Design and implementation on new feature to incorporate business process changes
  • Reactive resolutions of production and UAT issues within stipulated time.

Team Profile

Typical  engineering/MBA background with expertise in commodity trading backed by skills in data analysis, data modelling and agile. Soft skills include strong communication, attention to detail and collaborative approach.

Benefit/Impact

The cost-effective remote solution leveraged by wider talent pool and strong remote engagement, helped in improving system reliability leading to better adoption of new features

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